After Sales service

Just a phone call away

We can guarantee that during normal working hours a competent technician is available for instant fault finding and assistance with technical support. Remote access software on many of our products is another possibility for fast technical support and troubleshooting. With this service, a technician will be able to log on and remotely control the machine, assist operators in using the equipment as well as in fault finding. This service is available combined with a service agreement.

Field Service - your backup to assistance

In the rare case of urgent assistance, SCITEQ Service will do our outmost to help you as quickly as possible. Through mail support, telephone support, online access or onsite service, we assist you in getting your SCITEQ equipment up and running again as quickly as possible.

Service Agreements


Another way to secure the best possible up-time and thus max. capacity is to enter a service agreement with SCITEQ. Service Agreements ensure more cost efficient maintenance and more reliable equipment as well as max. uptime.

A customized SCITEQ service agreement is the best way to organize preventive maintenance of your equipment. We check your equipment, calibrate using internationally traceable instruments, carry out adjustments and repairs if required, provide advice on optimization, and issue a condition report. Results of calibration can be presented in a calibration certificate.

Discount on preventive maintenance and spare parts, training new operators as well as implementing software updates are a few of the many benefits we offer our customers who sign up for Service Agreements. For further information please contact our service department on service@sciteq.com or by calling our head office telephone number.